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Optimizely User Accounts



Where to Manage User Accounts

User Accounts are managed globally under Settings > Administer Users.

Who Can Manage User Accounts

Only users in one of the following user groups can manage user accounts:

  • Administrators: Full admin access to the Optimizely admin panel.

Properties When Creating/Editing a User

Username *

Required; username used for login. 

E-mail address

Required when creating a new account; e-mail address associated with user account.

New password

Required when creating a new account. See password requirements below.

Confirm password

Required when creating a new account or updating existing password. See password requirements below.

Active (Checkbox)

Optional; determines whether or not the user account is active. When unchecked, the user willl not be able to log in with their credentials.

Account locked (Checkbox)

This will be checked if the account has too many login attempts (5 failed attempts within 10 minutes is the threshold).

Can be manually unchecked by an Admin.

Add Group (Dropdown)

Optional; determines which user groups the user account is associated with.

Password Requirements

  • Minimum Character Length: 8
  • Minimum of 1 special character required.
  • Minimum of 1 Uppercase character required.
  • Minimum of 1 Lowercase character required.
  • Minimum of 1 Number required.