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What Are Managed IT Services and How Can They Help Your Business?

Published
Feb 13, 2025
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According to the U.S. Chamber of Commerce, 81% of small businesses plan to increase their use of technology platforms, and 77% of their owners plan to adopt emerging technologies, including AI and metaverse. 

Information technology is indispensable for organizations in the modern era. However, few have the resources to harness technological advancements’ full potential. Managed IT services offer abundant solutions to help small-to-medium businesses keep up. 

What Are Managed IT Services?  

Technology offers both opportunities and challenges. For organizations to operate at maximum efficiency, technology needs ongoing maintenance, repairs, updates, and stringent security solutions; however, this can be a hurdle for organizations with limited resources. A managed services IT provider can be a great option to fill your gaps. 

Managed services fulfill a host of important measurement, management, and monitoring functions, taking a load off in-house teams by addressing:  

  • Asset and device management
  • End-user support 
  • Communications networks 
  • Network administration, security, and compliance 
  • Cloud computing
  • Cybersecurity 
  • Data backup and disaster recovery 

              Why Managed IT Matters for Growing Organizations 

              Technology must enable your team to work at a high-performing pace to support employee cohesion and evolving data. Every organization can benefit from integrating a seasoned IT professional, as it promotes cost-effectiveness, sparks time savings, provides scalability, and monitors security.  

              Cost Savings 

              Outsourcing IT might seem like a costly budget item, but these services can offer abundant cost savings. 

              Due to the high demand for IT professionals, hiring, paying, and retaining employees is expensive, especially when considering other factors, like paid time off, benefits, training, etc. 

              Partnering with a managed IT service lets you tap into critical skillsets without worrying about in-house salaries and retention efforts. A team of managed IT professionals offers a full range of knowledge and resources at a fixed cost that can meet changing client needs without interruption.  

              Scalability 

              An organization’s growth directly affects its business needs, workload, and the number of employees needed to maintain business goals. Rather than continuing to hire new IT members or increasing employee workload, look for solutions that can scale with your organization.  

              Most IT providers offer scalable packages, so rather than estimating the cost of hiring personnel and upgrading infrastructure, find a solution that can grow with you. This allows organizations to discover the necessary services as their needs grow, expanding workforces and capacity at a fraction of the cost.  

              Efficient Use of Time 

              In many cases, in-house IT teams find themselves swamped with routine repairs and assisting employees with minor issues. These tasks demand valuable time. Managed service professionals assist with functions and streamline operations by:  

              • Upgrading equipment, 
              • Automating common tasks, 
              • Redesigning workflows, and 
              • Answering questions via 24-hour helpdesk services. 

                    Having an external group that supports your team frees your employees to focus on projects that help grow your organization. 

                    Security & Monitoring 

                    Every organization’s data is subject to specific regulations to safeguard sensitive information based on industry and data type. For instance, healthcare and government have specific standards, so organizations must find professionals who understand regulatory risk and compliance and IT data privacy. 

                     According to the Computing Technology Industry AssociationComputing Technology Industry Association, the United States is the most highly targeted country for cyberattacks. Managed IT providers assess security measures, identify vulnerabilities, and mitigate potential cyber threats.  

                    Up-to-Date Security Standards 

                    With rapid advances in cybercrime, organizations must continuously update security platforms. A managed IT provider protects against data loss, hacking, and other hazards by updating your defenses to meet threat levels. 

                    Cyberattack Prevention and Rapid Response 

                    The latest protections enable nonstop network monitoring and consistent vigilance against threats. If a security incident occurs, a provider can quickly assess and mitigate the damage. 

                    Regulatory Compliance 

                    An IT professional helps organizations avoid information breaches and safeguards sensitive information in compliance with regulations like the Payment Card Industry (PCI) Data Security Standard. 

                    Practical Example of Managed IT  

                    Unless you're an IT professional, knowing which certifications and resources desired IT candidates should possess is difficult. Working with an outsourced MSP removes the unknowns from the hiring process, as the outsourced partner finds candidates with the proper qualifications to meet your needs.  

                    Engaging a managed IT service provider offers specialized knowledge for unique situations. Occasionally, organizations may have a one-time project or technology implementation that requires a depth of experience unavailable within an organization. Your managed IT service is bound to have the skills you need already on board. 

                    Key Takeaways 

                    As technology use among organizations continues to grow, organizations must implement proactive, sustainable resources that support their growth initiatives. Outsourcing a managed IT team can:  

                    • Save time 
                    • Improve cost-effectiveness 
                    • Mitigate risks  
                    • Streamline operations 
                    • Improve security posture 

                            With the risk of cyber threats, the need for security, scalability, and around-the-clock resources is heightened. With professionals across industries, EisnerAmper’s managed IT team has the experience, knowledge, and resources to monitor, measure, and comply with evolving regulations to support your organization. Contact us below to see how we can help you.  

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                            Rahul Mahna

                            Rahul Mahna is a Partner in the firm and leads the Outsourced IT Services team with over 20 years of experience in IT technologies, software development and cybersecurity services.


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